Built for ServiceNow

Free your teams from shipping chaos

Automate labels, tracking, and notifications without leaving ServiceNow.

Trusted across industries

ShipEase logo

ShipEase is the only solution that brings shipping natively into ServiceNow — across ITAM, ITSM, FSM, and any workflow where your teams need to ship.

With built-in support for FedEx, UPS, USPS, DHL, and 40+ regional carriers worldwide, ShipEase helps organizations deliver faster, reduce errors, and gain full visibility into every shipment all within the platform already powering their operations.

Why ShipEase

Native to ServiceNow

Trigger shipping from incidents, requests, assets, work orders, procurement ASN, and more. Keep everything auditable and in-platform.

Multi-Carrier Support

Use FedEx, UPS, USPS, DHL, plus 40+ regional carriers – with multi-account support for flexibility and control.

End-to-End Visibility

Automatic status updates, exception alerts, and delivery confirmations reduce tickets and keep stakeholders informed.

Bulk & Rules-Driven

Generate labels in batches from filtered record lists. Apply business rules for service levels, packaging, and cost controls.

Address Validation

Catch typos and invalid addresses before labels print to prevent delays, re-routes, and replacement shipments.

Fast to Deploy

No complicated setup. Configure to your workflows and start shipping in hours, not weeks.

Eliminate swivel-chair work and human error.

How it works

Shipping that feels built in

Check out the product demo below to get a feel for everything we have to offer.

Proven outcomes

Teams report faster fulfillment cycles, improved accuracy, and measurable savings when shipping stays inside ServiceNow. Some key metrics we have heard:

84%
Reduction in manual effort
54.7
Hours returned to agents annually
92%
Increase in CSAT
ROI for high-volume shippers

Estimate Your ROI

See how ShipEase compares to manual shipping costs.

One solution, endless possibilities.

For however you ship

ShipEase adapts to your process – not the other way around.

IT Asset Management

Automate new hires and remote staff shipments with proactive updates and fewer status tickets.

Facilities & Work Orders

Trigger shipments from work orders and keep field teams informed of part shipment details in real-time.

Procurement & ASN

Connect inbound and outbound logistics to assets and POs, keeping records in sync without switching tools.

Customer Service

Elevate the customer experience with unparalled tracking visibility and no-hassle QR code returns.

What Our Customers Say

Real feedback from teams who've transformed their shipping workflows with ShipEase.

"ShipEase has saved our IT team countless hours every week by eliminating manual tracking and status requests. It's been a game changer!"

- IT Asset Manager, Higher Education

"We finally have visibility into every shipment directly inside ServiceNow. Our support queues are quieter, and our customers are happier."

- IT Director, Manufacturing

"The ability to generate shipping labels automatically and track deliveries without leaving ServiceNow has streamlined our operations like never before."

- Operations Lead, Government Agency

"ShipEase provided immediate ROI by reducing time wasted on shipping updates. We never considered the time sunk into just giving someone a tracking update!"

- ServiceNow Platform Owner, Transportation

"Implementation was fast, adoption was immediate, and the time savings are real."

- ITSM Product Owner, Finance

FAQ

A few common questions about ShipEase and how it fits into ServiceNow.

FedEx, UPS, USPS, DHL, and 40+ regional providers internationally. Multi-carrier accounts are also supported.

Most teams configure ShipEase and begin shipping within a matter of hours. Also, your trial configuration carries over after purchase.

Yes. Configure package types, business rules, and triggers from incidents, requests, assets, work orders, procurement, and more.

ShipEase supports Bring-Your-Own-Account (BYOA) with full support for any contract terms you may have.

Email us at shipease@insourcenow.com and we will be happy to answer them!

See ShipEase in action

Request a demo and we'll show you how to embed shipping and tracking directly into your ServiceNow workflows.

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